Return & Refund Policy

At Water & Grain, we want you to love what you ordered.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we'll make it right.

Please email us at waterandgrain.company@gmail.com within 7 days of delivery with your order number, a description of the issue, and photos of the product and packaging.

We will offer one of the following:

• Replacement product
• Store credit
• Refund, if appropriate

Returns

Due to the perishable nature of our products, we do not accept returns on food items. This helps us maintain the highest safety and quality standards.

Refunds

If your request is approved, refunds will be issued to your original payment method. Please allow 5 to 10 business days for processing, depending on your bank.

Cancellations

Orders can be cancelled within 12 hours of purchase if they have not yet been processed. After 12 hours, please contact us at waterandgrain.company@gmail.com to discuss options.

Questions? Contact us at waterandgrain.company@gmail.com